Privacy Policy

This privacy policy contains information on how we handle your personal data. We encourage you to carefully read through the privacy policy.

  1. Contact Information
  2. Key Concepts
  3. Krokstrand Fjellpark AS is the data controller
  4. What type of information do we collect?
  5. Consent according to paragraph 6f and the option to withdraw consent
  6. Information from other sources
  7. Purpose of processing personal data?
  8. Consent to email correspondence, direct marketing, and further contact
  9. How long are the details stored?
  10. Who can the information be shared with?
  11. Information sharing with third parties
  12. Where are the details stored?
  13. Your rights regarding access, deletion, and possible transfer
  14. Other purposes
  15. Cookies
  16. Analysis
  17. Email and phone

1. Contact information for Krokstrand Fjellpark AS

Krokstrand AS is the data controller responsible for handling your personal information. If you have any questions about the processing or wish to contact us to exercise your rights, you can find our contact information below:

Krokstrand Fjellpark AS
Saltfjellveien 1586                               
8630 Storforsheia
Organization number: 918 865 659
Email address:
Phone: +47 951 66 002

2. Key Concepts

Personal data is information that alone or in combination with other information can be used to identify, locate, or contact an individual. Examples of personal data include name, phone number, and IP address.

Processing of personal data involves all forms of handling of personal data such as: collection, analysis, registration, and storage.

Data controller is the one who determines the purpose of processing personal data and which information is requested. The data controller is responsible for ensuring that the handling of your personal data complies with the applicable data protection law.

3. Krokstrand Fjellpark AS is the data controller.

Krokstrand Fjellpark AS is the data controller responsible for handling your personal information.

4. What kind of information do we collect?

When you register via a form, order a service or product, use our chat function, or visit our website, you may be asked to provide information. Depending on the situation, we may possibly request the following personal information:

Email address
Phone number
The company you work for
Domain name of your company

Varied information about the company to be used to create a website (not stored at Krokstrand Fjellpark,
but on a web server at Polarhosting, see separate privacy policy. Information about the type of data assistance your company wants and which products and packages they have. Other information such as elaborative questions or responses to forms. Technical information: which web address you use to access our websites, your IP address and user behavior, type of browser, language, and information about identification and operating system.

5. Paragraph 6f as an alternative to selected consent via the website. Consent can be withdrawn.

We rely on legitimate consent based on Paragraph 6f of the Data Protection Act. If you have had a customer relationship with us before, or you are a new customer, this will be a legitimate reason to send you information. This is considered equivalent to consent according to the Marketing Act as the law has been in Norway for many years. You can withdraw this consent for us to process your personal data at any time. If you withdraw your consent, we will remove the information we have about you. Please note that deleting the information from us may affect the delivery of information within the framework of the customer relationship, as well as ongoing dialogues.

6. Information from other sources

When you consent to us processing your personal information, you also approve that we may record other information about you that you have provided to us on a previous occasion. Based on publicly available information, we may also supplement your registered information with industry and additional contact details. If you are a customer with us, we may also add further contact information to your details, which you have registered with us via, for example, telephone to customer service. Information necessary for the services you are using will also be stored.

7. Purpose of processing personal information:

The information you provide is used for the following purposes:

Sales and marketing activities via direct email or phone contact
Customer service and information about our products
To obtain statistics and information about user behavior to improve both the website and the user experienceTo provide you with a more personalized experience and deliver products and other content that interests you

We request your personal information to:
Respond to inquiries
Send requested material, or in other ways fulfill our obligations when you submit your informationEstablish and maintain a sales dialogue
Send information that may be of interest to youAdd you to an email list for news and other content that you have chosen to receive

8. Consent to Email Correspondence, Direct Marketing, and Further Contact

When you consent to us processing your personal information in accordance with the above purposes, you consent to the following:

We process your personal information in accordance with this privacy policy
We may send you direct marketing via email about our products
We may contact you via email or phone
Subscription to newsletters via email that you have chosen to receive.
You can opt out of further emails by following the link at the bottom of our emails or by contacting us directly.

9. How long are the details stored?

We only process personal data for as long as it takes to fulfill the purpose of their collection, after which we delete the information. If you have an active dialogue with us, we keep your information for 2 years from the last contact; then we remove the information we have about you. An active dialogue is defined as having had interaction with Krokstrand Fjellpark AS or representatives of us in the last 2 years via phone, by responding to emails, downloading material from the website, or registering via a form. If you have consented to the processing of your personal information in connection with accepting regular emails, we will continue to process your personal information until you unsubscribe. Then we store your personal information for 2 years before deleting the information.

If you are employed by a company that is a customer of ours, we process your information within the framework of customer service. For active customer relationships, we process your information until (1) you terminate your position in the company or (2) the company no longer has an active customer relationship with us. When a customer relationship ends, the terms for storage and processing of information transition to the same terms described in the previous sections. If you terminate your employment in the company, you are responsible for informing us so that we can delete your information.

10. Who can the information be shared with?

The provided information will be accessible to a limited number of individuals within the company, including those working in the marketing department, customer support, or sales.

11. Information Sharing with Third Parties

We do not sell your personal information to third parties. If there is an ongoing sales or customer dialogue between you, us, and any of our partners, we share information such as:

– Name
– Email address
– Phone number
– Company you work for

If we have registered your information in connection with an event conducted with an external party, we may transfer the same categories of personal information as stated above, as well as any responses to additional forms or detailed questions.

12. Where are the details stored?

The information is stored by Krokstrand Fjellpark AS in our customer system.
We use Power Office for invoicing and accounting.

13. Your Rights Regarding Access, Deletion, and Possibly Moving

You have the right to receive information about what information we have about you. You can also request that we correct inaccurate information or delete your information.

If you wish to withdraw your consent or request an overview of information, correction, or deletion, please contact us at the email address provided in the contact information section. To receive such information, you must send an electronic copy of the request on a signed document. If you wish to move information, we can also assist you with that.

14. Other Purposes

If we intend to use the personal information for a purpose other than what it was collected for, the obligation to provide information arises again, and we must then disclose what the new purpose is and provide parts of the information above again.

15. Cookies

Cookies are small text files placed on your computer when you download a webpage.

Storage of information and processing of this information is not allowed unless the user has been informed about and has consented to the processing. The user should be informed about and approve which information is processed, what the purpose of the processing is, and who processes the information.

We only use cookies to provide you with a better user experience on our pages so that you do not have to fill in fields again each time you visit our pages.

16. Analysis

We use Google Analytics to gather statistics. Google stores clicks on the page so that we can use the data to improve the flow of the page.

17. Email and Telephone

We use email and telephone as part of our daily work. Relevant information that emerges from phone calls and email exchanges that occur as part of customer service is recorded in the customer system.

In addition, our employees use email for regular communication with internal and external contacts. Each individual is responsible for deleting messages that are no longer relevant and for reviewing and deleting unnecessary content in the email inbox at least annually. Upon leaving, email accounts are deleted, but some relevant emails will normally be transferred to colleagues.

Sensitive personal information should not be sent by email.

Please note that regular email is unencrypted. Therefore, we encourage you not to send confidential, sensitive, or other confidential information via email.

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